Bringing the Doctor into the palm of your hand.
There are approximately 20 million WhatsApp users in South Africa.
- Everyone uses the app
- Easy to use
- Free, private and reliable
Telemedicine using WhatsUpDoctor™ is the way forward to connect a doctor and a patient for digital consultations.
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Join thousands of people across South Africa and sign up now.
As a patient, you will be able to engage with your own doctor in ways previously thought impractical.
As a doctor, continue building trust and long term loyalty with personalized interactions and support.
Virtual consultations
As a patient, you connect to your own doctor via WhatsUpDoctor. The doctor may require more information to be submitted via photos or video, and issue a prescription.
Pharmacy integration
Prescriptions are automatically sent to the patient's preferred pharmacy
Repat prescriptions - so simple!
As a patient, you are able to easily renew prescriptions for chronic conditions. This solves a major hurdle for patients who simply need to get e.g. asthma medicine renewed.
Sign up now
It's super easy to sign up to WhatsUpDoctor, either send a WhatsApp or scan the QR code below.
WhatsApp "HI" to 087 240 6474
Scan QR Code and open WhatsApp
Your Trusted Source for Chronic and Prescription Medicines
Patient reviews
More than 1278 doctors in South Africa have signed up to WhatsUpDoctor™. Here is what some of their patients had to say.
Frequently asked questions
If you have anything else you want to ask, reach out to us!.
Is WhatsUpDoctor POPI compliant?
WhatsUpDoctor is fully POPI compliant. The app does not share user Personal Information unless explicitly stated and consented for e.g. patients sharing data with selected pharmacy for prescriptions or with a doctor.
Is data stored securely?
The communication between patient and doctor is kept confidential, and stored on fully encrypted cloud servers within the borders of South Africa. Also, the communication platform used for WhatsApp messaging is HIPAA certified.
How are doctors validated?
All doctors and medical practitioners on WhatsUpDoctor™ are registered with the Health Professions Council of South Africa (HPCSA). This is verified upon practitioner or practice signup.
As a patient, do I have access to my own data?
Patients always have access to own data, including previous prescriptions, and patients also have the ability to opt-out as per POPI regulations.
Where is WhatsUpDoctor™ based?
Both our technical and business teams are located within the borders of South Africa. We currently have offices in Stellenbosch and Pretoria.
What payment methods are there?
Credit card via Netcash, voucher payments (offered by doctor), EFT, Zapper, SnapScan.